Terms & Conditions
Terms and Conditions
These Terms and Conditions (“Agreement”) govern your access to and use of the Virtrue website (the “Website”) and any related products or services (collectively, the “Services”). This Agreement is a legally binding contract between you (“User,” “you,” or “your”) and Virtrue, a Connecticut-based sole proprietorship operated by Jordan Ahlstrom (“Virtrue,” “we,” “us,” or “our”).
By accessing or using the Website and Services, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not agree to these terms, you may not access or use the Website or Services.
Eligibility
You must be at least 18 years of age to access this Website or purchase any products offered by Virtrue. By using the Website or Services, you represent and warrant that you meet this age requirement.
Accounts
If you create an account on the Website, you are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify Virtrue immediately of any unauthorized use of your account or any other breach of security.
Virtrue reserves the right to suspend or terminate accounts that violate this Agreement or engage in conduct that may harm Virtrue, its customers, or its reputation.
Products and Services
Virtrue offers dietary supplements, specialty coffee, and related consumer products intended to support general wellness and daily nutrition. All products are offered for personal use only and are not intended for resale unless expressly authorized.
Statements regarding dietary supplements have not been evaluated by the Food and Drug Administration. Products sold by Virtrue are not intended to diagnose, treat, cure, or prevent any disease.
Intellectual Property
All content on the Website, including but not limited to text, graphics, logos, images, and product designs, is the property of Virtrue or its licensors and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, or otherwise use any Website content without prior written consent from Virtrue.
Third-Party Links
The Website may contain links to third-party websites or services. Virtrue does not control or endorse any third-party content and is not responsible for the availability, accuracy, or content of such external resources. Accessing third-party websites is done at your own risk.
Disclaimer of Warranties
The Website and Services are provided on an “as is” and “as available” basis. Virtrue makes no warranties, express or implied, regarding the operation of the Website or the information, content, materials, or products included on the Website.
To the fullest extent permitted by law, Virtrue disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the fullest extent permitted by applicable law, Virtrue shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Website, Services, or products purchased through the Website.
Virtrue’s total liability for any claim related to the Website or Services shall not exceed the amount paid by you for the applicable product or service giving rise to the claim.
Indemnification
You agree to indemnify and hold harmless Virtrue, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, costs, or expenses arising from your use of the Website or violation of this Agreement.
Governing Law
This Agreement shall be governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law principles.
Any disputes arising under this Agreement shall be resolved exclusively in the state or federal courts located in Connecticut, and you consent to the personal jurisdiction of such courts.
Changes to These Terms
Virtrue reserves the right to update or modify this Agreement at any time. Changes will be effective upon posting to the Website. Your continued use of the Website or Services after changes are posted constitutes acceptance of the revised Agreement.
Subscriptions and Recurring Purchases
Certain Virtrue products and services may be offered through recurring subscriptions.
Before purchasing a subscription, customers will be informed of the recurring price, billing frequency, and applicable cancellation terms.
By enrolling in a subscription, you authorize recurring charges according to the terms disclosed and accepted at checkout.
You may manage or cancel your subscription using the cancellation options provided through your account or subscription management portal.
Cancellations take effect according to the disclosed subscription terms and applicable law. For assistance, contact support@virtrue.gg.
Additional subscription terms may apply and will be disclosed before purchase.
Shipping, Returns & Refunds
Orders placed through Virtrue are subject to our shipping and refund policies.
Shipping costs, delivery estimates, return eligibility, and refund conditions are outlined in our separate Shipping Policy and Refund Policy.
Please review these policies before placing an order. If you have questions, contact us at support@virtrue.gg.
Nutrition Coaching Services
Virtrue may offer personalized nutrition coaching services to eligible Connecticut residents aged 18 and older.
Nutrition coaching is intended for general wellness, nutrition education, and lifestyle guidance. It does not constitute medical advice, medical nutrition therapy, diagnosis, or treatment of any medical condition.
Virtrue's nutrition coach has completed BioLayne Level 1 and Level 2 certification programs but is not a Registered Dietitian, Connecticut Certified Dietitian-Nutritionist, Connecticut Certified Nutritionist, physician, or licensed healthcare provider.
Coaching services are subject to availability and may require additional enrollment agreements, eligibility screening, and informed consent before services begin.
Individual results vary. Weight loss or other specific health outcomes are not guaranteed.
Contact Information
If you have any questions about these Terms and Conditions, please contact us: